GRANTCARE FOR CDBG-DR
When it comes to disaster recovery, 'cities should not reinvent the wheel.'
— David Schreiner, 100Resilient Cities
GrantCare is an end-to-end grant management solution.
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Easy-to-use self-service portals for homeowners
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Real-time dashboard to enable 360° view for managers
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communities allows for
sharing of efficiencies
matter of hours
from the field
the process to cut down
on delays, fines
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each disaster
localized, home grown
applications
old data at the end of a gruelling
recovery process
Our past experience
Hurricane Rita
Hurricane Ike
Hurricane Sandy
Hurricane Harvey
Unique challenges faced
- Less than a month after the Hurricane Katrina disaster.
- 29 counties were declared eligible for CDBG disaster recovery assistance.
- 75,000 homes in the area suffered major damage or were destroyed.
- Majority of houses were in areas predominantly occupied by low and moderate-income households.
Solutions built
- Web-based application used to record interactions and documentation collected through the process.
- Developed integrated scheduling software used across all service centers.
- Established contractor assignment system to accelerate the flow of new construction.
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Unique challenges faced
- In 2008, within a 52-day time frame, Presidentally Declared Disaster Areas, Gustav, and Dolly impacted eastern Texas.
- First time in Texas history that all Texas coastal counties were Presidentially Declared Disaster areas at the same time.
- Thousands of homes were repaired using federal grants awarded from Rita program.
Solutions built:
- Web-based application used to record interactions and documentation collected through the process.
- System for management of contractor reassignments and project takeover.
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Unique challenges faced
- On October 29,2012, Hurricane Sandy's storm surge hit New York City, flooding streets, tunnels and subway lines and cutting power in and around the city.
- Funded by $1.7 billion in federal Community Development Block Grant Disaster Recovery (CDBG-DR) dollars.
- This was a large-scale operation in a city with no prior experience operating a residential CDGB-DR program.
- Diverse program management team and network of contractors.
Solutions built
- Process workflow mapping tool used to capture process interdependencies.
- Built program system of record, first of its kind to combine all aspects of CDBG-DR program delivery.
- Systems built on Microsoft Dynamics platform.
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Unique challenges faced
- On August 25, 2017, Hurricane Harvey devastated Texas and Louisiana causing $125 billion in damages, ranking it the second costliest U.S. tropical cyclone by NOAA.
- The Presidentially Declared Disaster has allocated $1.2 billion in federal Community Development Block Grant Disaster Recovery (CDBG-DR) funds to the City of Houston.
- It forced transition to telework for processing applications.
Solutions built
- Robust grant management solution encompassing: Survey, Applicant self-service portal, CRM application processing, and Field Service application for on-site inspections.
- Built-in business process automation and work queues to control process flows.
- System built on Microsoft Dynamics technology stack.
- Enhanced alert feature to notify case managers when documents have been uploaded using the self-service portal.
BOOK A DEMO
Speak to one of our experts
Texas
708 Main Street, Houston, TX 77002
Email: info@stralto.com
New York
222 Broadway 19th Floor, New York, NY 10038
Email: info@stralto.com