When it comes to disaster recovery, 'cities should not reinvent the wheel.'

— David Schreiner, 100Resilient Cities

GrantCare is an end-to-end grant management solution.

Easy-to-use self-service portals for homeowners

Real-time dashboard to enable 360° view for managers

Our past experience

Unique challenges faced

  • Less than a month after the Hurricane Katrina disaster.
  • 29 counties were declared eligible for CDBG disaster recovery assistance.
  • 75,000 homes in the area suffered major damage or were destroyed.
  • Majority of houses were in areas predominantly occupied by low and moderate-income households.

Solutions built

  • Web-based application used to record interactions and documentation collected through the process.
  • Developed integrated scheduling software used across all service centers.
  • Established contractor assignment system to accelerate the flow of new construction.

Unique challenges faced

  • In 2008, within a 52-day time frame, Presidentally Declared Disaster Areas, Gustav, and Dolly impacted eastern Texas.
  • First time in Texas history that all Texas coastal counties were Presidentially Declared Disaster areas at the same time.
  • Thousands of homes were repaired using federal grants awarded from Rita program.

Solutions built:

  • Web-based application used to record interactions and documentation collected through the process.
  • System for management of contractor reassignments and project takeover.

Unique challenges faced

  • On October 29,2012, Hurricane Sandy's storm surge hit New York City, flooding streets, tunnels and subway lines and cutting power in and around the city.
  • Funded by $1.7 billion in federal Community Development Block Grant Disaster Recovery (CDBG-DR) dollars.
  • This was a large-scale operation in a city with no prior experience operating a residential CDGB-DR program.
  • Diverse program management team and network of contractors.

Solutions built

  • Process workflow mapping tool used to capture process interdependencies.
  • Built program system of record, first of its kind to combine all aspects of CDBG-DR program delivery.
  • Systems built on Microsoft Dynamics platform.

Unique challenges faced

  • On August 25, 2017, Hurricane Harvey devastated Texas and Louisiana causing $125 billion in damages, ranking it the second costliest U.S. tropical cyclone by NOAA.
  • The Presidentially Declared Disaster has allocated $1.2 billion in federal Community Development Block Grant Disaster Recovery (CDBG-DR) funds to the City of Houston.
  • It forced transition to telework for processing applications.

Solutions built

  • Robust grant management solution encompassing: Survey, Applicant self-service portal, CRM application processing, and Field Service application for on-site inspections.
  • Built-in business process automation and work queues to control process flows.
  • System built on Microsoft Dynamics technology stack.
  • Enhanced alert feature to notify case managers when documents have been uploaded using the self-service portal.
Source: SC National Guard / Public domain


of efficient disaster management.

Microsoft Technology

GrantCare robust, flexible and secure tech stack.


Speak to one of our experts


708 Main Street, Houston, TX 77002

New York

222 Broadway 19th Floor, New York, NY 10038